Terms & Conditions
Welcome to the Tribal Mango website Terms & Conditions. These terms and conditions apply to the use of this website at http://www.tribalmango.co.uk. By accessing this website and/or placing an order, you agree to be bound by these Terms & Conditions. Please do not use this website if you do not accept these terms.
Introduction
You will be able to access most areas of this Website without registering your details with us.
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
Ordering from us
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by e-mail. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.
When orders are shipped outside the UK we are not liable for any charges, levies or taxes due by the customs authority of the destination country.
Pricing
Our prices do not include VAT as we are not registered for VAT.
Where we charge separately for postage and packing, the appropriate rates are set out in our specified pricing structure shown in the Delivery Section of the website.
Cancellation
Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order for 7 working days following receipt of your order and obtain a refund including any delivery charge paid when the order was made, although we are not required to repay the delivery charge if only part of the order is cancelled.
If you wish to cancel your order and have received the goods you are required to take reasonable care of the goods and return them to us at your own expense. We will bear the cost of return only in the event they are damaged or faulty when delivered to you or incorrectly supplied.
You also have the right to cancel your order before you receive the goods or if they are lost in transit. In the event your order is lost in transit we request that you inform us no later than 28 days, following notification of dispatch, that you have not received your order
.
If you wish to cancel your order, or part on an order, you must notify us in writing or by completing a Returns Form which can be found on our Returns page.
Returns policy
In addition to your cancellation rights we offer a returns policy which means you may return goods you have ordered from us at any time within 14 days of receipt for a refund or exchange. A refund will include any delivery charge paid when the order was made, although we are not required to repay the delivery charge if only part of the order is returned.
You are required to take reasonable care of the goods to be returned and return them at your own expense except in the event they are damaged or faulty when delivered to you or incorrectly supplied.
If you wish to return an order, or part of an order, you must notify us us in writing or by completing a Returns Form which can be found on our Returns page.
Orders Lost in Transit
You will receive e-mail notification from us once your order has been dispatched. If you do not receive your order 14 days following this we will investigate the matter with the carrier. We request that you notify us no later than 28 days following your receipt of the dispatch e-mail in the event of non arrival of your order.
If your order is lost in transit you have the right to cancel your order in accordance with the Cancellation Section above, and obtain a refund including any delivery charge paid or you can choose to have the order re-sent subject to availability of stock.
Licence
You are permitted to print and download extracts from this Website for your own use on the following basis:
(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website
.
No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
Any rights not expressly granted in these terms are reserved.
Service Access
While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
Visitor Material & Conduct
Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material.
You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking).
Links to & from other websites
Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the Tribal Mango logo;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any Tribal Mango trade marks displayed on this Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
Disclaimer
While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. We try to ensure the material on the website is up to date however we make no commitment to update such material.
The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.
Governing law & jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
