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How to Order
Adding Items to Your Basket
To order an item click the 'Add to Basket' button
on that item page and click 'View Basket' on any item
page to check what you have in your basket.
When you
have finished shopping and you wish to
go checkout, the checkout page can be accessed via either the 'Add
to Basket' or 'View Basket' buttons which are on every item
page.
Checkout
We offer several payment options:
- Nochex - if you wish to pay by debit or
credit card. Please note that the transaction will appear as
Nochex on your statement.
- Paypal - you can use their express checkout
if you have a Paypal account.
- Google Checkout
- Cheque; please note that dispatch of your order will be
delayed to allow for receipt and clearance of the cheque.
Click on any of the payment logos for further
information:
 
SecurityAny details you enter on the checkout page
are secure and cannot be read by a third party - if you check the
bottom right corner of your screen you will see a padlock denoting
this.
When you are on the payment page for Nochex, Paypal or
Google Checkout the credit/debit card information is protected
by a SSL (Secure Sockets Layer) with 128bit encryption which is the
highest level of encryption currently
available. In addition, Nochex is 3D Secure
enabled which offers an extra level of payment protection and Google
Checkout offer a fraud protection policy to cover you against
unauthorized purchases.
Privacy
Please note that we only hold your details
in order to process your order. Please refer to our Privacy Policy for further information.
Delivery and PackagingWe offer several
delivery options including free delivery within the
UK. Please refer to our Delivery
Page for information.
Returns
We want you
to be happy with your order so if you
have a problem please let us know in the first instance
and we will do our best to help, however, if you wish to return
an item please refer to our Returns Page
and the returns section of our Terms and Conditions.
Please note that since our range of items are
handmade and many are made using natural materials, items may
not always be exactly as shown in the images.

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